цитата:

Please soft reset your drive - disconnect all cabling from the drive, wait for 5 minutes for the stactics to disappear, then press the reset button in the back with a paper clip (keep it holded at all time), insert the power cable. Wait for 14 seconds and then insert the ethernet cable, after this you can release the reset button. It will take about 5 minutes for your drive to rebuilt, per Tb.

After you perform this your password and login should reset as well to default:
username: admin
password: admin

Should the issue persist after this, the reset the drive again and this time connect it directly to your computer and try to connect to the shared storage manager